That was not the most productive way we could have used email or even our time that day, was it? The whole idea behind email communication is to simplify organizational exchanges, not complicate them. Everybody was feeling offended, communication had broken down, and it took almost three hours to get everyone back on the same page. A storm of emails going back and forth started barraging my inbox.Īpparently, I hadn’t changed the cc’d settings to other clients. It was after I had sent my ‘furious email’ that I realized the mess I had just created. As natural as any exasperated person would do, I began angrily writing my irate feedback. Something the client said got me a bit hot under the collar. Sometimes around February last year, I got this email from a client who was, well, a little overboard.
Perhaps my experience will put things into perspective more clearly. It doesn’t get any better if most of the emails comprise frivolous contentions, finger-pointing, and intense disagreements.ĭoes this remind you of an experience you’ve had before? Putting Things Into Perspective The fact of the matter is that nobody wants to experience email overload, especially if you are the cause. Then you start receiving feisty email messages in their numbers, leading to email overload. Miscommunication then breeds tension, and before you know it, there is an undue confrontation between various employees and departments. In such environments of frustration, there is likely to be a communication gap. In the same breath, it’s only human that you sometimes find yourself with too many emails that corresponding becomes a challenge. The truth is that email is essential for passing information and doing follow-ups within and without your organization. How Does ‘Send Later’ Help Email Overload And Tension? On the flip-side, however, experts equally encounter vexing distress when trying to balance email correspondence etiquette and timing.Ĭheck out our latest video on how Outlook ‘Send Later’ feature can help you optimize your outbox. Check Out This Nifty Outlook Feature Called Send LaterĮmail facilitates timely and secure communication within the organization and with external stakeholders.